Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of www.kristinahoranska.com and the services offered by Kristina Horanska (“I”, “me”, “my”). By purchasing or using any of my services, you agree to these Terms. Please read them carefully.

1. The services

I offer the following, each described in full on its own page:

  • 1:1 Mentorship — a private, three-month mentorship.

  • Community — a paid monthly membership space.

  • 1:1 Calls — single, one-off sessions.

  • Workshops — live group sessions on specific topics.

  • Paid Substack — a paid newsletter subscription, managed through Substack.

2. Eligibility

You must be at least 18 years old to purchase my services and you confirm the information you provide is accurate.

3. Pricing & payment

All prices are in euros (€). Payments are processed securely by Stripe (and, for the paid newsletter, by Substack). You're responsible for any applicable taxes unless stated otherwise. Prices may change, but changes won't affect a commitment you've already started.

Service

Price

Payment & commitment

1:1 Mentorship

€500 / mo

Three-month minimum commitment, billed monthly. All three monthly payments are due. You may continue month-to-month after the first three months.

Community

€25 / mo

Billed monthly. Cancel anytime; access continues to the end of the paid month.

1:1 Call

€50

Paid in full at booking.

Workshop

€25

Paid in full at registration.

Paid Substack

€7 / mo

Billed and managed through Substack under their terms; cancel anytime via Substack.

If a payment fails or is late, access to the service may be paused until it's resolved.

4. Cancellations, refunds & rescheduling

  • 1:1 Mentorship: the three-month commitment means all three payments are due, even if sessions are paused or stopped early. Payments for delivered sessions are non-refundable. Calls can be rescheduled with at least 24 hours' notice; calls missed without notice may not be re-made. After the three months, cancel future months with 14 days' notice before the next billing date.

  • Community: cancel anytime; the current month is non-refundable and access runs to the end of that month.

  • 1:1 Calls: reschedule with at least 24 hours' notice. No-shows or late cancellations are non-refundable.

  • Workshops: refundable up to 6 days before the workshop, or you can receive the replay where available. Non-refundable after that point.

  • Paid Substack: manage or cancel directly in Substack; their refund terms apply.

EU/UK consumers: where a statutory 14-day right of withdrawal applies to digital or service purchases, by booking a service that begins within that period you request immediate provision and acknowledge that the right of withdrawal is lost once the service has been fully performed.

5. Your responsibilities

  • Show up to your sessions on time and engage honestly.

  • Provide accurate information and keep your payment details current.

  • Treat me, and (in the Community) other members, with respect.

  • Take responsibility for your own decisions, actions, and results.

6. Community rules

The Community is a safe, supportive space. By joining, you agree not to harass, spam, sell to, or share the private information of other members, and to keep what's shared inside the Community confidential. I may remove any member who breaches these rules, without refund.

7. The nature of my services

My services are mentorship, coaching, and education. They are not therapy, medical, psychological, legal, or financial advice, and are not a substitute for professional care. I do not guarantee any specific result — outcomes depend on many factors, including your own effort and circumstances. If something falls outside my scope, I'll be honest and encourage you to seek the right professional support.

8. Intellectual property

All materials I provide — including content, frameworks, worksheets, recordings, and the newsletter — are my intellectual property and are for your personal use only. You may not copy, share, resell, or distribute them without my written permission.

9. Confidentiality

What you share with me is kept private. With your written permission, I may use anonymised insights to improve my work or in marketing — never your name or identifying details without consent.

10. Third-party platforms

Some services rely on third-party tools (e.g. Stripe, Substack, Google and community platforms). Your use of those is also subject to their own terms and privacy policies, which I don't control.

11. Limitation of liability

To the fullest extent permitted by law, I am not liable for any indirect or consequential loss arising from your use of my services, and my total liability is limited to the amount you paid for the relevant service. Nothing in these Terms limits liability that cannot be limited by law.

12. Privacy

I handle your personal data as described in my Privacy Policy.

13. Changes to these Terms

I may update these Terms from time to time. The “last updated” date will reflect changes, which take effect when posted.

14. Governing law

These Terms are governed by the laws of [your country], and any disputes will be subject to the courts of [your country].

15. Contact

Questions about these Terms? Contact me at horanskakristina@gmail.com.